Travis County Water Control Improvement District No. 18

Residents

The following information is being provided to help you become familiar with the policies and procedures relating to your utility service for Travis County Water Control Improvement District No. 18.

The service(s) included in this district’s utility bill: Water.

Drop Box Location for Water Bill Payments: 1502 SAN JUAN DRIVE, AUSTIN TX 78733

Local Office Location: 1502 San Juan Drive Austin TX 78733 Monday thru Friday 7:30 am – 4:00 pm 512-263-2707

https://crossroadsus.epayub.com/Account/Login?ReturnUrl=%2FUtility Payment Portal

https://tcwcid-18.orgDistrict Website

https://form.jotform.com/240434862907157New Service Application

crossroadsus_eyeonwatersignup_20210719Electronic Water Meter Information

WD18-Information-New-CustomersPayment Information for Travis County Water Control Improvement District 18

2025 CCR WD 18.pdfAnnual Water Quality Report (CCR)

Drought-Contingency-Plan-100114Drought Contingency Plan

Stage 1 Water Restrictions WD18.pdfLead and Copper Inventory

Stage 1 Water Restrictions WD18.pdfCurrent Water Restrictions

Builders

Builders, please refer to the information below for guidance related to new home builds in Travis County Water Control & Improvement District No. 18.

For any questions, please email mailto:builderservices@crossroadsus.combuilderservices@crossroadsus.com.

crossroadsus_builderservices_20210720Residential, Commercial, & Fire Hydrant Steps

TCWCID18-Application-Service-ApplicationService Application Form

Tap-application-WCID18Tap & Fee Application

crossroadsus_tcwcid18rateorder_20210802Rate Order

crossroadsus_tcwcid18tapfees_20210802Tap Fees

Fire Hydrant ApplicationFire Hydrant Application